Regularly reviewing a company’s products is crucial for developing effective sales and marketing strategies that keep the brand relevant to its audience. There are various methods for doing this and one of those methods is the BCG matrix because it is straightforward and accurate.
The BCG matrix, created over 50 years ago by the Boston Consulting Group, is a tool for business planning. It helps evaluate a company’s position in the market by sorting its products based on their market share and growth rate.
Today, we will analyze one of the most well-known companies, Dell. Let’s begin with a brief history of the company.
Brief history of Dell
Dell was founded in 1984 by Michael Dell in Austin, Texas, originally as PC’s Limited. The company quickly gained attention for its innovative direct-sales model, which allowed customers to customize their computers.
By the 1990s, Dell became one of the largest PC manufacturers in the world. It expanded its product range to include servers, storage solutions, and software. In recent years, Dell has focused on technology services and cloud computing to adapt to changing market demands.
BCG Matrix of Dell

Stars in Dell BCG Matrix
“Stars” refer to products that hold a large share of a rapidly expanding market. These products perform well and generate substantial income, but they also need ongoing investment to sustain their growth. Businesses generally prioritize Stars to enhance their overall success.
For Dell, Stars include:
- Visualization software
- Cloud computing and storage solutions
- Enterprise networking solutions
- Cybersecurity services
- Hyper-converged infrastructure solutions
Cash Cows in Dell BCG Matrix
“Cash Cows” are products that dominate a slow-growing market. They provide consistent revenue with minimal investment, making them dependable profit sources. Companies frequently rely on the earnings from Cash Cows to fund other parts of the business.
For Dell, cash cows include:
- Dell laptops and desktops
- Server systems
- Peripheral devices like keyboards, monitors, etc.
- OEM (Original Equipment Manufacturer) Solutions
- Support and maintenance services
Dogs in Dell BCG Matrix
“Dogs” are products that have a low market share in a slow-growing market. They generally struggle to generate profit and may require more resources than they bring in. Companies often consider reducing investment in Dogs or phasing them out.
For Dell, dogs include:
- Consumer printers
- Legacy software solutions
- Portable media players
- Low-margin consumer electronics
Question Marks in BCG Matrix
Question Marks are products that have a small market share in a rapidly growing market. They show potential for growth but need considerable investment to enhance their standing. Companies must choose whether to invest in Question Marks to transform them into Stars or to let them go.
For Dell, Question Marks
- AI and Machine Learning Initiatives
- IoT Solutions
- Quantum Computing Research
- Blockchain Technologies
- 5G Network Implementations
You can also read about the BCG Matrix of different businesses on our blog.